Before AI-powered chatbots were largely associated with instant messaging platforms, they made their first appearance on the websites of ecommerce businesses, service providers, and even reputed banking, medical, and educational institutions.
So what’s the reason behind the popularity of chat bots for websites?
A chatbot is a computer programme that uses artificial intelligence to simulate human conversations.
Bots can communicate via voice as well as text and can be deployed across websites, applications, and messaging platforms such as Facebook Messenger, Twitter, and Whatsapp.
Ways to Use Chatbots
There are many ways to use chatbots for business, and companies are
thinking of new, innovative ways to use them all the time.
Let’s take a look at a few ways chatbots can benefit your business.
▶Content Delivery
A lot of companies are using chatbot technology to deliver content in a
new an interesting way.
▶Making Sales
Companies like Dominos and Taco Bell are making use of chatbot
technology by allowing customers to make purchases directly through
their bots via text message or platforms like Facebook Messenger.
All sorts of businesses can benefit from using a chatbot to assist in
making sales, by offering personalized product suggestion based on
input from customers.
This is a great for chat bots, because they can programmed with
specific responses to your most frequently asked questions and keep
you and your employees from having to field a lot of questions that
could have been answered by the bot.
Chatbots can improve user experience, too.
Studies have shown that 51% of people believe a business should be
available for customer support 24/7.
Benefits
▶Chatbots keep things easy for everyone involved.
▶Chatbots are tailored to providing information consumers are looking for.
▶Bots can be extremely helpful for smaller businesses with limited staff that simply don’t have the manpower to keep a live representative on call, 24/7.
▶You can program a chatbot to guide customers through the sales process, make product recommendations, and more.
You can even program them to sell directly to the Customers Chatbots also helps in showing direction to the customers Your website has a lot of information And customer wants a specific products or service sometimes they leave your site ,search or ask support from the site But most probably they leave they know the support team will not reply or it takes long time at this point your customer leaves and They’d rather use a method that gets faster, easier results like other sites which are using chatbot And all your marketing cost,ads,campaigns go waste.
Don’t let this happen According to Forbes, the chatbot market is forecasted to reach $1.25 billion by 2025.
My recommend chatbot software is collect chat because..
About Collect Chat
Collect Chat is an interactive chatbot that collects data from your website visitors by asking scripted questions – 24/7, fully on auto-pilot. Whenever a user response is recorded, you get an email notification. Anyone can build the chatbot with zero coding knowledge and install it in seconBrands
You can collect leads, feedbacks and book meetings with your customers. Integrate the chatbot with any tool you use in your workflow
Why choose Collect.chat?
⏩Capture Emails
Chances of a user filling emails are higher with a chatbot.
⏩Drag & Drop Builder
100℅ No Coding .Easily create conversations with draggable elements.
⏩Instant Notification
Get notified instantly as a visitor completes the chat.
⏩Book Meetings
Connect the bot with your calendar to schedule sales calls.
⏩Share Anywhere
Target more users using the shareable link of the chatbot.
⏩Smart Metrics
Learn more about your website audience with our insights.
⏩Replace forms with chatbots
Customers are more likely to share their information with an interactive chatbot rather than fill a passive web-form.
⏩Gather feedback on-the-go
Mobile-friendly chatbots can gather insights on customer satisfaction by asking their opinions & measuring their experience.
⏩Multiple Languages
Talk to your global customers in their language and expand your business.
⏩Integrate with your stack
Collect Chat automates your workflow by allowing you to connect with any tool you use, such as Salesforce, Google Sheets and more.
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